Founded by 3 entrepreneurs with an obsession for customer service excellence, and over 30 years in contact service outsourcing, Connect is rapidly becoming one of the most respected front of house, brand-delivery firms in the UK.


Connect are working hard to deliver the branded messages that your customers truly need – so they can make educated decisions that enhance their own lives. Over the years we’ve learned that this requires organisations to offer a smooth multi-channel experience – which provides the latest, most essential information to people in the most accessible way. That’s what our integrated, customer centric approach provides.


A few of our superstars...

Bethany Kay
Customer Care Advisor

Jac Owen
Director, Operations


Lauren Rathor
Customer Care Advisor


Staff & Associates 

Megan Horan
Customer Care Advisor

Joan Keating
Customer Care Advisor

Derek Carp
Service Delivery Manager

Emanuel Canha
Application Developer

Chris Brown
Web Developer

Jason Bogg
Director, Technology

Tom Hogan
IT Manager


Open Positions

Senior Advisor

We are always on the lookout for new talent. Never more so than acting as the 'front of house' for our clients. Connect pride ourselves on the affinity that our Senior Advisors feel with our clients and their customers. Think you fit the bill?



  • An unquenchable passion for customer service

  • Drive to help customers find the right solution for them

  • Ability to identify with a client and their message

Business Development

Our drive for customer service excellence starts with our service to our clients. If that is the kind of message that resonates with you, if you "go that extra mile", if the service we provide is all that matters to you, then Connect is for you.



  • Patience. If this isn't at the top of your list, you should just stop reading

  • Attention to detail is second nature

  • Almost psychic ability to pre-empt the client's needs


Name *